Work experience
May 2010 - Present
Owner
Added Luxury
Editor/Content Manager
January 2012 - September 2012
Lecturer
Cape Peninsula University of Technology
Computer Literacy and Academic Literacy at Dental Sciences
April 2006 - October 2008
User Support Analyst
Business Connexion
Remote User Support
- 1st Point of Contact for all calls regarding network infrastructure.
- SLA management on call logging and all ownership calls from (cradle to grave) for incident, request and procurement.
- Troubleshooting hardware/software & maintaining that 90% of all calls be resolved at 1st line.
- Change Control Administration and facilitating procurement of new hardware etc.
November 2008 - May 2010
Final Cut Server Admin /Data Administrator
Waterfront Studios
Technologies
- Mac OS X Server/ Windows Environment
- Final Cut Server - Digital Asset Management/Content Management System Project for short form work i.e. commercials
- Transcoding commercials for website uploads, using Content Agent, Compressor, Mpeg Streamclip and in-house transcoding software
Duties
- Planning, customizing and automating a digital asset management workflow.
- Facilitating discussions with Producers, IT/Engineering and developingbest practices for a production environment
- Administering the company Intranet
- Administering and updating company websites with latest news, show reels and talent
- Administering and updating company preview sites internally and for clients
- Social Media research and integration for company and clients
Jun 2002 - Sep 2002
Fieldworker
Centre for Education Policy Development
Conducted extensive research on the viability of educational inclusion on behalf of the Department of Education, which aims to integrate special schools with mainstream schools. It involved the inspection of and qualitative and quantitative evaluation of three hospital schools in the Western Cape. Duties included conducting interviews with teachers, learners and hospital staff. Handling confidential documents and facilitating the completion of complex questionnaires. Liaising with and leading de-briefing sessions with the required education officials. Submitting a detailed written report.
Jun 2002 - Sep 2002
Fieldworker
Centre for Education Policy Development
- Conducted extensive research on the viability of educational inclusion on behalf of the Department of Education, which aims to integrate special schools with mainstream schools.
- It involved the inspection of and qualitative and quantitative evaluation of three hospital schools in the Western Cape.
- Duties included conducting interviews with teachers, learners and hospital staff.
- Handling confidential documents and facilitating the completion of complex questionnaires.
- Liaising with and leading de-briefing sessions with the required education officials. Submitting a detailed written report.
Education
2003 - 2004
Network + CompTIA
Torque-IT
2003 - 2004
MCSE 2000
Torque-IT
1997 - 2000
National Diploma Journalism
Cape Peninsula University of Technology
Language skills
English:
Native
Afrikaans:
Native