Arve Løset
Project Manager
Location https://cvonline.me/@arvelos
Email arve.loset@gmail.com
Phone number +4748028296
Introduction
Dynamic professional with more than10 years of work experience on IT Service Management Consulting and 10 years in management positions within IT Service management. Proficiency in managing large scale ITSM implementation projects across multi-vendor environments and large enterprises.Competency of Service management processes(ITIL) and tools. Experienced in Service Desk Management, Service Desk consolidation programs and process and tools implementation projects
  • Structured
  • Results-oriented
  • Social
  • Experience from large companies
  • Digitally developed with good knowledge of IT technology and purpose
  • Distinct sense of strategic work and innovation
  • Communicates easily in gatherings with people at different levels in organizations
  • Familiar with the new technologies Internet of Things (IoT), AI, AR and machine learning and potential applications
  • Efficient, social and flexible. Good experience in leading people and projects.
  • ITIL Foundation certified with a lot of experience from service management project
  • Self-employed, but likes teamwork very much
Key qualifications
IT Service management
Team management
Prosjektledelse
Microsoft Cloud Product
ITIL
IT Operation
Business analytics
Problem solving
IT Asset management
Digitalisering
Work experience
Feb 2023 - Present
Senior Avisor / GAGN AS
Business analysis and project management within IT Service Management (ITSM) and Enterprise Service Management (ESM)
April 2022 - Feb 2023
Project Manager / Global Aquaculture Tech HUB
GATH aims to create an international competence hub for aquaculture that drives market-oriented innovation and makes the region globally attractive. We want to create a region that is attractive to our customers, partners and R & D Environment.Managing events, work groups and projects in the aquaculture .
08/2018 - Present
General Manager & Project Manager / Techly AS, Ulsteinvik
I run my own consulting company:
Project manager, Adviser digitization
Project manager, IT Service and Asset management.
Mar 2021 - June 2021
Business Analyst / Mindtree (contracted)
Analyzing vendor agreements in an due dilligence for a major IT provider.
Oct 2021 - April 2022
Business Analyst / MASON FRANK International (contracted)
Contracted to do an Due Dilligence for a ITSM project for an international company.
04/2019 - 02/2020
Project Manager (Contracter) / Kongsberg IT, Møre & Romsdal

Project Manager for migration of Rolls Royce Commercial Marine's IT Service management tool HP Service manager to Kongsberg IT tool BMC Remedy, Data migration for Asset management from HP Service Manager to BMC Remedy, establishment of support groups, foundation data, request forms, End user guides etc. for delivery of IT service support from Kongsberg IT.

09/2018 - 03/2019
Project Manager (Contracter) / Rolls Royce Commercial Marine, Møre og Romsdal

Project Manager for the transfer of IT service management processes and tools from Rolls Royce Commercial Marine to Kongsberg IT in connection with the acquisition of Rolls Royce Commercial Marine. Analyzing and planning for the migration project.

11/2017 - 07/2018
IT Service manager / Infocare, Møre og Romsdal
  • Service Manager i Computacenter UK for kunde Rolls Royce Marine. (Innleid)
  • Ansvarlig for serviceleveranse for klientsupporten til Rolls Royce Marine Globalt.
08/2010 - 11/2017
Business developement & Project management / Datawaves AS, Møre og Romsdal

Started Datawaves as a consulting company in 2010 and worked with different projects as, business development, project management, management consulting. Worked with SaaS implementations as Microsoft Cloud Partner.


10/2005 - 07/2010
Project and business Development manager / Rubik Solutions AS, Oslo
  • Project Manager
  • Consultant manager Norway
  • Consultant manager Nordic
  • Product manager
  • Director of Business Development, Partner Manager
07/2001 - 09/2005
Manager IT Customer Service Center / EDB Business Partner AS, Oslo
  • Manager for customer service and part of IT operations' management team.
  • Persons manager
  • Budget and personnel responsibilities
  • Responsible for the company's Service management tools and process implementation.
07/2000 - 06/2001
Customer Service Director / yaTack ASA, Oslo

Head of customer service operation for the internet trading company in the Nordic region.

04/1996 - 06/2000
Customer Service Center Manager / IBM Global Services, Oslo
  • Documentation manager
  • Department manager service desk
  • NWSM manager responsible for Internal IT in Norway and part of the EMEA management team
  • Profit budget and personnel responsibilities
12/1994 - 04/1996
QA Manager / Norwegian Seafood International AS, Rovde

QA control and inspections of the products and productionline.

01/1980 - 07/1992
Football player (Semi proffessional) / IL Hødd Fotball, Ulsteinvik

During this period I went to school and had various jobs that could be combined with playing football on the A-team of IL Hødd Fotball.


  • Advertising seller IL Hødd 1986-1987

  • Night watch Ulstein Hotel 1983 - 1987

  • Taxi driver Løset Taxi cars 1985 - 1991
Courses
  • • Digital transformation - LinkedIn Learning - 2020
  • • Scrum, Basics - LinkedIn Learning - 2020
  • • Putting ITIL into practice: Applying ITIL 4 Foundation Concepts - LinkedIn Learning - 2020
  • • ITIL Foundation 4 First look - LinkedIn Learning - 2020
  • • Samfunnsvitenskapelig metode - Universitetet i Bergen - 1990
  • • Markedsføringsledelse (300 timer) - Bankakademiet - 1990
  • • ISO 9000 - 8 vekttall - Høgskolesentert i Ålesund - 1992
  • • Microsoft Partner Network Sales and Services Assessment for Microsoft Online Services - Microsoft - 2015
  • • Cherwell Asset Management - Cherwell Software - 2017
  • • Cherwell Service management Presale training - Cherwell Software - 2016
  • • Enterprise ServiceDelivery Architecture Overwiev - IBM Learning Services - 1998
  • • ITIL Foundation - EXIN - 2007
  • • Customer Service - Mercury International/IBM - 1997
  • • Leadership in a Project Team Environment - IBM Learning Services/The George Washington University - 1999
  • • Project Management Fundamentals - IBM Learning Services/The George Washington University - 2000
  • • Microsoft Project grunnkurs - IBM Learning Services - 1999
  • • Leadership in a project team environment - IBM Learning Services - 1999
Education
Dates
Degree
08/1990 - 07/1992
Eksportmarketing at Ålesund/Møre og Romsdal fiskeriteknisk skole
08/1984 - 07/1985
3. year High School at Volda vidaregående skole
08/1983 - 07/1984
2. år year High School at Ålesund videregående skole
08/1982 - 07/1983
1. year High School at Volda vidaregående skole
Recommendation
Carsten Groulef
Account Executive - Nexthink
I was a pleasure to work with Arve due to his interpersonal skills combined with a professional attitude. Also I will mention Arves desire to be up to date with new wawes and trends in the IT industry, which proved to be of great value in many decision processes.
Daniel Billing
Procori AB
During 16 months I worked closely together with arve at a customer with a ITSM project.Arve works structural, professional, is a good individual, has a good understanding of both tool and business! Arve is always straight forward and this makes him easy to work with.
Anja Moen
Store Manager
I was so lucky to work with Arve for about 3 years. Arve is a very focused person. It takes a lot to stop him from achieving what he wants. He is good at thinking strategically and seeing the whole picture. He also works very structured. Arve sees the potential in its employees and is good at getting the best out of its resources.
Henrik Madsen
CEO Devoteam Technology Consulting
I have known and worked with Arve for many years. He is a super guy, very energetic and very knowledgeable about his work. I can highly recommend Arve.
Simen Sandberg Roverud
Kongsberg IT
Arve is a professional project manager who is precise, effective and easy to work with.
Language skills
  • • Norsk - Native or bilingual proficiency
  • • Engelsk - Professional working proficiency
Voluntary work
11/2012 - 11/2018
Member & Leader of the election commitee / IL HØDD Fotball
01/2012 - 12/2020
Children football coach / IL HØDD Fotball
10/2010 - 10/2012
Chairman and member of the board / Sunnmøre Golfclub
Certificates
  • • Person Car B
ServiceNow Badges
Download CV from Arve Løset