SAP S/4 HANA FICO, BPC,FM, PS, MM, BI/BW, BOBJ, ReFX, HCM Payroll, SF, MDM, Hana Cloud, Fiori 3, Personas, Enable Now, Concur, DMS, PO, SSO/IDM, SOLMAN 7.2, Focused Build, Active Directory, Office365, MS Sharepoint, MS Project, MS Excel, Azure, Time Attendance, Estate Master, ODOO, Sales force, Drupal, PHP, JSON, POSTMAN, CSS, HTML5, CMS, OpenText, Zoho, Yardi
Achievements:
·Retrieved SAP S4/Hana project from failure and saved SAMH $1.2M technology Investment for seven (7) Entities.
·Go Live Eight (8) Months deferred SAP Successfactors payroll integration failed project in record 1.5 months for Seven (7) Business Units and 2500 users.
·Establish centralize PMO office and Project management practices for Agile/Scrum and Waterfall methodologies.
·Exclusively handled Five (5) IT projects at one time with distributed team of 30+ consultant and 3 Project managers.
· Regularize ICT Operations with team of 7, develop training program for individuals and assign job KPI.
·Develop 3 years E-Business strategy roadmap including Capital Projection, IT Asset sharing, Digital footprint, priority & sequence forecast, Business Process Automation, Customer Engagement, Data Collection, Pilot workshops, IT Governance, SMART workplace, SMART technology enablement, lean business continuity strategy and SAP ecosystem growth.
·Saved SAP Successfactors 100% budget on implementation and by providing in-house technical support for 3 years.
·Achieved 97% ICT scorecard for 2018 and 2019 for Application and Infrastructure with 99% services uptime.
·Successfully Implemented UAE VAT for SAP Finance, Material Management, Real Estate - ReFX in record 1 Month
·Prepare and delivered AED 12M Capex/Opex budget of ICT (App/ Infra) with successful saving of 19% beyond target
·Saved 29% on yearly Support contracts, AMS services and licenses by Partnership Consolidation and Lean approach.
·Successfully delivered Eight (8) End-to-end projects in 2019, with Four (4) FINTECH solutions with Bank integration.
·Slashed L1/L2 support incidents by 65% in record 2 months by setting up help desk tools.
·Secure 41% saving on SAP S4/Hana Appliance (HP server) procurement using lean licensing method with 5 years retention.
·Milestone Data innovation enabling OpenText Robotic Process Automation, Artificial intelligence and interactive customer services.
·Augment visual communication with users by implementing Infographic in IT, HR, Legal, Finance, Real Estate, Procurement for process change and adoption, user guide, announcement and instructions.
·Launch SAP User experience strategy for SAP S/4 Hana 1709 Fiori 3.0 (single access point, chatbot, embedded Analytics, Smart alerts, Help Desk).
·Prepare SAMH for ISO 90001 and ISO 27001 certifications leading Audit assignment and GRC recommendations.
·Lead a pivotal role to rejuvenate vendor position (SAP) to improve service quality and save from getting blacklisted in region.
·Member of ERP stakeholder committee, Digital transformation strategy board 2022 and 3 C?s business development (Collaboration, Communication & Corporation).
SAP Successfactors (EC, Timeoff, Payslip, Doc generation, reporting), SAP S/4 HANA, SAP HCI, SQL, SFTP, MS Project, Visio, XML, MS Excel
Achievements:
·Lead SAP Successfactors product pre-sales activity and project team orientation presentation translating the sale to winning project.
·Architect and plan entire SAP solution for SuccessFactors, Hana Cloud artifacts, third party integration and process.
·Facilitate HR Director rewriting HR process enabling industry best practices, self-services and HR processes.
·Mediator between customer and integrator (Fujitsu) to miscommunications and arising conflicts.
·Successfully recruit and manage team of Seven (7) SAP consultants for SAP SuccessFactors Greenfield project with external Payroll Integration solution.
·Develop company organization structure, position hierarchy and pay components from scratch with coordination with business owner.
·Complete the system configuration and A/B testing in record 2 months ahead from release project plan using RDS method.
·Resolve integration conflicts between client site and HQ introducing innovative secure channel solution to maintain data confidentiality.
·Successfully migrated data from legacy application, attain missing data, plan 2nd wave to complete user information
·Develop end-to-end support model with continuous improvement roadmap and train application system admin.