Magali Pelissier

Location: London, UK

Email: magalipelissier@hotmail.fr

Profile

I am passionate about solving customer’s problems through an iterative design-led approach backed by data. I’ve developed vision and strategy for technology products and led teams through change with strong execution, while building work environments based on trust and openness. I am seeking to reinforce my position as a thought-leader and grow my sphere of influence.
 
Vision & strategy | Cross-functional collaboration | Agile for start-up and at scale | Go-to-market strategies | Growth, adoption & analytics | Team leadership and enablement | Business transformation | Innovation
 
Let's exchange contact details. I am interested in public speaking and training opportunities, mentoring, advising and partnering on product ideas.
 
I love painting and dancing, and I have done improvisational theatre. Sport wise, I love being in the water: I do scuba diving, I am a former synchronised swimming elite athlete (Champion of France in 2008, 2009, 2010) and I swam the Channel in 2021 for a charity as part of a relay.
 
Pronouns: She / Her

Speaker and author

2022 – Present

Product Perspectives Podcast creator and host

 Each week, I show you the other side of the product: I interview the people who contribute to making products a success. They are engineers, writers, marketers, support analysts, UX designers or even sales people. Not only will I give them the credit they deserve but we’ll uncover what makes a good product and product manager from their perspective. Stakeholder management is a key skill for product managers, so just as you’re obsessed with listening to your customers, let’s hear from your stakeholders. Listen on Spotify, Apple and Google Podcast, Youtube and all major podcast platforms.

2021/22

“Agile at Scale” and “Product Management” Presenter

Fabernovel

2021 – Present

Product Management Mentor

Superprof

2021 – Present

Product Advisory

MentorCruise

2019 – 2020

User Conference Interviewer

Anaplan

Work experience

Aug 2021 – Present

Lead Product Manager

RFI Global

Data-as-a-Service products (APIs, dashboards)
  • Build a tech start-up within an established company, transform the organisation to operate a business model shift from waterfall consulting projects to Agile products, introduced design thinking
  • Create the strategy (goals, recruitment, roadmap, sales, pricing, training) from scratch, present to ExCo
  • Built, lead and develop the growing product team based across 4 time zones, manage 3 direct reports
  • Assess sales and technology partnership opportunities, create business cases, own 4 roadmaps

Jul 2019 – Aug 2021

Senior Product Manager

Anaplan

Extensions & modelling
  • Responsible for a portfolio worth £10m new revenue per year, including the development of 4 products, 1 API and 2 services by 3 scrum teams, for a total of 20 engineers, 1 UX designer, 2 technical writers, collaborating with marketing, support, customer success, sales and partners
  • Released 7 new versions and 2 new products for 500 customers (3,600 users) following a revamp of the roadmap with a design sprint and PR/FAQ approach to reflect technology and user need changes
  • Launched the first product one-stop-shop site attracting 3,000 unique site visitors (+300%)
  • Introduced the first phased product rollout plan resulting in -60% support tickets per user, -15% support ticket resolution time, bugs fixed in weeks instead of months
  • Regular host of user conference and initiator of the customer growth programme, praised internally (including by SVP Product) and externally for innovation & marketing

May 2018 – June 2019

Technical Product Manager

Travelex

Sales incentives, gamification, workforce planning solution
  • Led the design, architecture, testing, documentation, support and training for 30+ functionalities
  • Launched a process improvement campaign for data quality, upskilled offshore team, introduced SLAs resulting in -25% support tickets, +40% productivity, -80% resolution time, number of completed change requests multiplied by 3 and approval time divided by 2
  • Communicated releases and roadmap progress through newsletters, managed user communities, increased engagement with the product of the 5,000 users

Jan 2018 – May 2018

Anaplan Consultant

Vuealta

Internal & Customer Projects
  • Successfully implemented major product changes for customers.
  • Developed a turnkey model to generate new business opportunities.
  • Organised a testathon and a best practices team challenge.

Sep 2015 - Dec 2017

Commercial Performance Analyst, then Corporate Dealing Lead

British Airways

Revenue Planning & Forecasting
  • Created the annual £10bn revenue plans, modelled the effect of commercial strategies using Anaplan.
  • Produced and tracked monthly forecasts using modelling techniques in Excel and SAS in collaboration with the Operations Research team to reach an average accuracy target of 2%.
  • Redesigned the end-to-end forecasting process to improve the collaboration among 15+ stakeholders in four departments, including building the Anaplan model for the reporting, forecasting and tracking of monthly air tickets revenue.
Ways of Working & Training Champion
  • Provided training to 60+ analysts / users in Excel, data visualisation and Anaplan dashboards.
  • Proactively created a SharePoint team site, improved the induction material for new joiners and the recognition scheme for analysts, and was rewarded for this contribution (“Super Analyst”).
  • Implemented a VBA macro to track the usage of Excel reports produced by the team in order to streamline the reporting activity and focus on value adding activities.

Apr 2015 – Sep 2015

Network Development Analyst

Transavia

Network Planning & Strategy
  • Assessed 15+ new markets based on strategic fit, growth opportunity and risk using Excel models
  • Presented financial and market analyses to the senior management and recommended network changes (new routes, route cancellations, frequency adjustments) to increase profitability
Competitive Intelligence
  • Produced SWOT and competitor analyses and made recommendations for appropriate actions
  • Monitored the performance of routes in collaboration with Pricing & Inventory Managers
  • Communicated and negotiated with dozens of airports and third parties at an international event 

Jul 2014 – Aug 2014

Aviation Consultant Intern

AviaSolutions

  • Forecast traffic flows using an in-house Excel model and calculated costs and revenues for top airlines.
  • Optimised and automated the above model with VBA (up to 50% time saved and reduced risk of error).
  • Assessed network, strategy and competitive environment of a major regional airport.
  • Benchmarked financial statements and regulatory framework for a due diligence project worth €300m.

Education

2014/15
Master’s Degree in Economics of Markets & Organisations
Toulouse School of Economics
2012/15
Master’s Degree in Aeronautical Engineering
French Civil Aviation University
2010/12
Higher School Preparatory Classes (Maths, Physics, Chemistry)
Lycée du Parc

Certificates

Heap Foundations
Heap
Jul 2021
Data Analyst Challenge
Microsoft
Mar 2021
Product-Led Growth
Product-Led Hub
Feb 2021
Flow Framework®
Tasktop
Jan 2021
Google Analytics
Google
Nov 2020
AI & Data Science
IBM
Oct 2020
Product Manager
Product Focus
Aug 2019
Master Anaplanner
Anaplan
Jul 2018

Awards

Community Boss
Jan 2021
Anaplan
Go Beyond
Jul 2018
Travelex
Super Analyst
Sep 2016
British Airways

Languages

French Native

English Fluent

Spanish Intermediate

Volunteering experience

Sep 2020 – Oct 2021

Swimming Volunteer and Copywriter

WeSwim | Swimming for people with disabilities

Wrote weekly blogs about disability and accessibility, driving +160% users, +220% page views

Oct 2020 – Apr 2021

Product Manager & Technology Lead

now-u | Non-profit start-up driving action

Managed 20+ volunteers developing the mobile app, website & API

Oct 2020 – Apr 2021

Product Development Team Lead

African Development Choices (ADC) | WASH facilities

Built a team to assess the feasibility of creative & IT service offerings

References

Edvard Dvorak

Engineering Manager at Anaplan

I have worked for 2 years with Magali as our Product Manager. She has Always exhibited great passion for working with customers, representing their needs and views. Magali has brought a keen analytic mind and reasoning to steer the product in the right direction. It has been a pleasure working alongside her.

Jared Dolich

Partner at Retailitix

Magali you are the most effective, resolute, and thorough professional I've ever met. You took Anaplan Extensions, an obscure feature of the platform, and created what I consider to be a must-have set of applications for any Anaplan implementation. Your leadership inspired the rest of the development team to bring this to market making these extensions a strategic advantage, as no other cloud vendor has a world-class addon worth mentioning. But that's only the beginning. You also cultivated a community of like minded people and encouraged people to share their challenges, ideas for the future, and questions. Lastly, and most impressively, is your willingness to coach and mentor others, including me, on how to be a more effective and successful planner. You're brilliant!

Kerrie Taylor

Programme Manager at Old Mutual Limited

I worked with Magali for a short period in a volunteer capacity. Magali is super organised and very professional. She managed a small team of part-time volunteers and showed commitment, capacity and resilience. She was able to help drive out initial product feasibility for our start up social enterprise.

Lizzie Elgar

Associate at L.E.K. Consulting

Magali was a fantastic Product Manager & Technology Lead at now-u. She managed the design and development teams well, taking on a wide range of responsibilities such as overseeing the design of a new version of the now-u app and developing a product roadmap. Beyond this, Magali contributed a great deal to the wider team, including helping guide now-u strategy, and was also happy to help with important tasks such as developing wireframes. She was a pleasure to work with and always brought new and interesting ideas to the team - we wish her all the best in future.

Natasha Fleming

Director at WeSwim Club

I have been really impressed with how Magali has lead WeSwim blogs. Magali has invested time to shape this new role, including planning a schedule for topics to align with world events, positioning each post in a person centred /accessible tone and researching individual subjects and adapting them all to match our unique audience. Her work ethic is impressive and the standard has consistently been very high. Thank you for all you have done Magali.

Connie Jaremczuk

Director, Product Management: Platform Security at Anaplan

Magali has a unique understanding of customers that comes from her experience working with software platform vendors as a customer. A product expert focused on execution, she identifies improvement opportunities in product management processes, including development, quality, enablement, support, and messaging. She is thorough in documenting complex issues around feature definition and delivery on a software platform that includes underlying services needed to successfully implement a feature. She meets feature delivery milestones according to planned release dates, with consistent follow-up across impacted platform components. This includes proactively identifying and resolving product dependencies to meet aggressive delivery timeframes. I thoroughly recommend her as a product manager for any agile and execution-focused organization.

Amiel Barrimond

Head of Reward & People Analytics at Personio

Magali was vital to the team, and contributed significantly to the development of Anaplan during its utilisation at Travelex. Being Analytical, displaying Critical Thinking, and usually carrying out extensive Research, Magali provided outstanding results for Travelex. She was always able to successfully complete any tasks with favourable results despite any pressure and worked far beyond the call of duty when necessary. On top of game there is nobody that she wouldn't help and anyone who works with her can attest to her efficient and effective delivery, professional business acumen and ethical conduct. You can always count on Magali Pelissier to meticulously engineer a solution, that not only works, but is rock solid. Magali is a proven person who does and says what she does and I have always felt Magali Pelissier was one of the most effective team mates I've ever had the opportunity of working with and as a result, I recommend Magali with enthusiasm.

Melanie Andrews

EPR Configuration Analyst at Frimley Health NHS Foundation Trust

I worked with Magali throughout 2017. I found her to be engaging and super-smart. She is thorough, tenacious and always was able to add her own perspective to every task. She quickly organised everyone in the team before they were even aware of it. Her structured and clear approach was welcome and appreciated. I was sad to see her go but at the same time pleased for her. I would wholeheartedly recommend Magali.

David Groheux

Head of scheduling and network at Transavia

Magali worked for Transavia France from April 2015 to September 2015. Her internship as network development analyst allowed Magali to develop solid knowledges in low cost carrier business model and strong skills in new market research. I would recommend Magali eyes closed if you are looking for someone curious, autonomous, creative, hardworking and professional. She was appreciated by all her colleagues and management for her qualities.

Herve Duborjal

VP Finance EMEA at ServiceNow

Throughout the internship, Magali demonstrated strong execution and never failed to add a creative touch when appropriate. She actively looked for opportunities to take part or initiate discussions that change the way the business operates outside of the direct activity she was assigned to. Despite being a junior member on the team, she quickly got up to speed and deep across a breath of technical and strategic areas (French Airports specific regulatory requirements, airport charges, airlines positioning). I would highly recommend her, as she naturally rises to the occasion when presented with something she is passionate about.

Marcel Mongeau

Researcher and teacher at Ecole Nationale de l'Aviation Civile

I supervized Magali for a her 2nd-year engineering school project. The project addressed a research-oriented subject at the interface of Air Transportation and Operations Research (Optimization). She was working on this project with a her fellow student, Mathilde Civrac. I was delighted to work with both of these students: bright, autonomous, that communicate well and understand very rapidly, willing, serious, efficient and congenial. I recommand both Magali and Mathilde very warmly to anybody that envisage hiring them.

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