• Responsible for both QA and technical support teams
• Responsible for quality and overall strategy and implementation of automation tests
• Responsible for continuous improvement of all QA related processes
• Responsible for Jira Service Management tool and bug management process
• Responsible for recruitment and onboarding of technical support engineers
• Responsible for recruitment and onboarding of QA engineers
• Managing 3 internal and 3 external (remote outsourced) QA engineers
• Technologies & Tools: Javascript/Typescript, Cypress, Visual Studio Code, Github/Github actions, Jira Service Management, Xray Test Management, Postman/Newman, Zapier

• Ensure quality of every production release using end-to-end test automation,functional manual testing, and non-regression tests.
• Responsible for quality, delivery and deployment of new releases every week
• Responsible for overall strategy and implementation of automation tests
• Manage daily tasks of the QA team to meet project quality objectives and DevOps integration
• Responsible for QA training plan and skills improvement to meet teamobjectives
• Continuous improvement of all QA related processes
• Responsible for recruitment and selection of new QA engineers
• Managing 4 team members internally and 3 remote (outsourced)
• Technologies & Tools: Node.js, Javascript/Typescript, TestCafe, Visual StudioCode, GitLab, QA Touch Test Management, Visual Testing with Percy.IO, Trello

• Leading relevant aspects of the SaaS platform quality assurance which includes but not limited to the following:
• Test conception and planning prior to development
• Test automation implementation
• Functional testing for each upcoming feature before it goes into production
• Continuous improvement of current test automation framework.
• Test and support for every pre-production and production release.
• DevOps environment with an Agile spirit on continuous integration anddeployment using GitLab working hand in hand with the DevOps engineer.
• Technologies & Tools: Node.js, Javascript/Typescript, TestCafe, Visual StudioCode, GitLab

• Responsible for quality assurance of Netsize's Added-Value Payment (AVP) system. Involved in development of quality-related tools, test automation using Selenium, Cucumber and Gherkin language C#.NET and Java, creation and execution of validation test plans, and support during production releases. 
• Agile (SCRUM) through Sprint using JIRA, Confluence. Continuous integration and testing with Jenkins. 
• Technologies Used: C#.NET, Java, Selenium, Cucumber, Gherkin Language, Visual Studio, Android Studio, SOAP UI, XML 

• Agile SCRUM for web development on SaaS Portal using C#, Net, WCF, ASP.NET, JSON, MS SQL, and Mongo DB. Also in-charge of production release deployment, training and on-boarding for new comers in Singapore.
• Practicing Agile development (Scrum Master) for Personalization tools used for production and monitoring. Doing both design and development during Sprint in implementing feature by feature releases for various applications. Support and maintenance for deployment and production-related issues.
• Development of windows applications for mobile-TV and advanced multimedia cards. Implementation includes support for ISO, 3GPP and Global Platform standards for smartcards. 
• Technologies used: C# .NET / WCF / WPF, C / C++ / MFC, Java, Oracle SQL, Eclipse RCP, and XML. 

• Responsible for the GUI module and conversion from UI objects to XML, S@TML to byte code,

and communicating PC to mobile station for sending of byte code to smartcards via APDU

commands.

• Technologies used: C++/MFC, S@TML, XML, UML, OOP. 

• Develop user interface applications to monitor network elements (NE) status and alarms, modify

and adjust NE settings, and create connections with other remote NEs. Application supportsTelcordia TL1 specifications used to operate the NE?s.

• Technologies used: C++/MFC, XML, UML, OOP, Sourcesafe.