Nicolas Cester

Product Owner - Digital Sales / Customer Services

Munich

004915160195643

Work experience

Product Owner - Digital Sales / Customer Services

BMW Group, Munich (Germany, Bavaria)

Jun 2019 - Present (1 year 6 months +)

Definition of Vision, Long Range Plan and Roadmap

Definition of the Digital Sales strategy on C-Level HQ + 13 markets

5 Sub-Products* for 40 applications over 13 markets

*Digital Marketing, CRM, Quote & Offer Front-End, Customer Agreement, Product Mgmt


Agile Project Management - ATC tools (Jira, Confluence, etc)

  • 3 dev. teams in house in 3 countries + External providers
  • IT Transformation for harmonisation of methods and tool and cost rationalisation - HQ and 13 markets
  • Matrix management Sales, Ops, IT, Finance - 25+ Collaborators
06/2019 - present

Senior Business Project Manager

Alphabet International GmbH, Munich (Germany, Bavaria)

Agile project - Large Scrum Scale program (200 collaborators)

  • Business transformation for digitalisation in Sales and Pricing - HQ and 13 markets
  • Definition of T.R.S. Target Reference Solution on C-Level
  • Standardisation and harmonisation of Methods and Tools feeding the TRS - HQ and 13 markets
  • Scope: Product mgmt, CRM, Front-end strategy, UI/UX, Digital Marketing, BI, Pricing and Profitability
  • Matrix management Sales, Ops, IT, Finance over 4 countries
03/2017 - 06/2019

Senior Pricing Manager

Alphabet International GmbH, Munich (Germany, Bavaria)

Direct report to Chief Commercial Officer (Board member) - HQ & 13 markets

  • Definition of Business Steering, Pricing & Yield Management Methods and Tools
  • Implementation these Methods & Tools in HQ and 8 EU major markets - Post Merger Integration
  • Business Development Strategy & Budget Planning
  • Volume & Profitability reporting to C-Level
  • Support on New Markets selection and implementation
03/2014 - 03/2017

Language skills

  • French- Native or bilingual proficiency

  • English- Native or bilingual proficiency

  • German- Professional working proficiency

  • Spanish- Professional working proficiency

Education

Education

Master 2, Entrepreneurship/Entrepreneurial Studies

09/2005 - 06/2006
Education

Master 1 - International Business/Trade/Commerce

ISEG Paris (France)

09/2004 - 06/2005
Education

Bachelor of Applied Science - BASc, Computer and Information Science and Support Services

Université de Bourgogne (France) - IUT SRC

09/2002 - 06/2004