Pablo Serrano Hernández

Turque 107 Hacienda Paloma Luquillo, Puerto Rico 00773


  1. 08/2011 - present - DBA- Finance Northcentral University

  2. 06/2008 - 05/2011 - MBA - Human Resources Universidad del Este

  3. 08/2006 - 05/2008 - BBA - Accounting Universidad del Este

Work experience

  1. General Manager Industrias Alimenticias ALTO de San Juan, Luquillo, PR

    01/2014 - present
    Direct all manufacturing, warehousing and maintenance operations. Work with the CEO to coordinate and direct financial operations and office management. Review and analyze costs to recommend changes and to assess company's objectives. Determined budget and client contracts. Worked in the position of a general manager with the following responsibilities and duties.

    • Managing the daily operations of the company
    • Supervising all the department managers and their work
    • Implementing new strategies and plans in the company
    • Hiring new people and providing training
    • Established organizational objectives and goals for all departments 
    • Managing financial budgets. 
    • Overseeing the performance of various departments and functions.
    • Executing all management related administrative duties. 
  2. Corporate Finance Consultant Serrano & Barnes, San Juan, Puerto Rico

    01/2006 - 01/2014
    Provide business solutions to a diverse client base in the areas of start-up, strategy planning, financial management, human resources, and compensation and employee benefits. Oversee compliance with federal and state laws, as well as lawsuit procedures. Hold seminars about benefits and labor relation for private and public organizations.

    • Assist in HR administration structure, policies, procedures and their implementation within the business.
    • Analyze the available resources of the organization and quantify them in financial terms and production values.
    • Head financial decisions by establishing, monitoring, and enforcing policies and procedures.
    • Act in compliance with federal and state local requirements, which include review of existing and new legislation.
    • Counsel business organizations to raise finance from markets and carry out their expansion plans successfully.
    • Enforce compliance with requirements through counseling/advising management on needed action.
    • Guide the organization in processing mergers, acquisitions, assets purchases and sales, investments.
    • Examine the financial statements to identify the beneficial transactions and the deviations from the determined financial goals.
    • Create successful marketing plans and marketing and sales strategies for the new product, resulting in increased market shares.
    • Developed proposals and presentations for compensation programs to influence and educate management decision-makers.
    • Performed market analyses, resulting in sales presentations and negotiated contracts and fees.
  3. Pension Plan Administrations First Financial Group, San Juan, Puerto Rico

    01/2004 - 01/2006
    Managed trust and administrative services for very large corporate clients' savings, 401(k) and stock ownership plans. Handled all regulatory and ERISA compliance, cash and securities management, investment plans, consulting, trust administration, and accounting for individual and small business clients.

    • Team Player in the identification and development of compensation and benefit policies and strategies addressing the clients? needs. 
    • Designed and implemented pension plans to meet retirement and education goals.
    • Administered annuity and pension plan benefits for individuals, corporations and small businesses. 
    • Discussed and developed investment plans to meet individual clients? needs. 
    • Performed quarterly and monthly revisions of Financial and Utilization Reports; assisted in the revision of Plan Documents and developed the Summary Plan Description. 
    • Managed plans systems and database, reports, statements, and administrative forms design including 404(c), ADP, ACP; oversaw system conversions and daily production. 
    • Provided monthly seminars and education meetings. 
  4. General Agent AIG Life Insurance Company, San Juan, Puerto Rico

    01/1993 - 01/2004
    Responsible for supervising operations within an insurance practice. Manages adjusters, investigators, and appraisers. Insures claims are processed in a timely manner and resolves issues that arise during process.

    •  Manage operations and productivity at an insurance company. 
    • Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. 
    • Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers. 
    • Develops base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
    • Approaches potential clients by utilizing mailings and phone solicitation; making presentations to groups at company-sponsored gatherings; speaking publicly to community groups on the subject of financial well-being. 
    • Determines clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals. 
    • Completes coverage by delivering policy; planning future follow-up visits and evaluations of needs.

Language skills

English - Competencia bilingüe o nativa

Spanish - Competencia básica profesional

Pofessional Development & Education

  • Mutual Funds
  • Annuities
  • Insurance Planning
  • Labor Relations 
  • Financial Planning 
  • Retirement Planning
  • Investment Planning
  • How to start your own business
  • Trust Liability
  • Financial Goals & Strategy Design