As a management internship I worked closely with the Operations Manager with responsibility for 5 departments (Front-office, Housekeeping, Banqueting, MICE and Maintenance). I gained this opportunity by building up trust during my previous experience with Thon Hotels in 2014.

With my graduation project I gained expertise in sustainable innovation, in correlation with the profit and image of Thon Hotels Brussels (5 hotels).

Youbahn is the temporary employment platform for flexible personnel. You can quickly and easily hire temporary workers at times of peak and busyness. Always on your own terms. My main tasks at Youbahn are focussed on acquiring new business and relationship management with our clients. Next to that I developed a sales automation sequence to make sales more efficient in an innovative way. Working in a fast and dynamic digital environment helping organisations with their demands and flexibility.

We are one of the 11 companies of the ADG-Dienstengroep and focus on all student cities in the Netherlands.

Temper has quickly become the market leader in the Netherlands with a unique SaaS platform where supply and demand are brought together in the hospitality, retail and logistics sector regarding flexible personnel. My role within Temper was to acquire and onboard new businesses. In my time at Temper, the number of clients has doubled. From 5000 companies to 10,000+ companies on which I am proud of. Targets were crushed and awards such as the Tech5 Community Award and EY Emerging Entrepreneur Of The Year 2019 were won during this period. Unfortunately I had to leave Temper with a descending contact since the impact of the corona virus hit Temper too hard.

With 18 conference rooms, an a-la-carte & buffet restaurant with a capacity of 400+ people and an outdoor and indoor bar, I have developed my management skills.

With a team of +/- 25 employees under my care, my main tasks were to guarantee the daily service, administrative tasks and new projects related to the Food & Beverage department. I was responsible for the monthly schedule, orders, stock control and personnel policy.

Chosen as the IFT-captain by my fellow students, I had the responsibility for the recruitment of future students, the sales and promotion of the IFT program. Furthermore, I co-organized and supervised a summer school during this period.

I was representative at schools and fairs all over the Netherlands to promote the program. Presenting for large groups, giving guided tours and organizing a summer school are now part of my expertise.

?In comparison with the year 2016, I contributed to a 40% increase in registrations.

Broken Sound is a members-only 5-star platinum country club with 2 18-holes golf courses and 24 tennis courts.

A club where you have to build up your status as a staff member, where I started as an assistant server. After a week I directly got the appreciation and was crowned to server. After a month I got the opportunity as an assistant dining room manager / special events coordinator.

My responsibilities were setting-up and breaking down special events, monitoring the service for the members, making floor plans, schedules, training the operating staff and communicating with the Executive Chef and Food & Beverage Director.

In the largest hotel in Brussels, 454 hotel rooms and 13 conference rooms, I have mastered the PMS system Opera and I have been able to cater large conferences with a maximum of 450 people.

Fine dining according to the etiquette of a two michelin star restaurant.

?Besides latte-art, wine pairing, explanation of each item and the A to Z service, I gained product knowledge, professionalism and the mindset to always go for the ultimate result as key take-aways.

An international experience in a high season where end-to-end service was provided to 400-600 guests per evening, both in the bar and in the à la carte restaurant.

At the age of 17 I have learned to deal with high work pressure and tempo.