Maitre Thibault

Operations Management

• Business plan definition and follow-up
• In charge of both financial and legal aspects (relationships with accountants, contract negotiation, billing)
• Participation in hiring process

Consulting Activities

• Agile Coaching
• Support to delivery teams using Scrum and Kanban (product definition, agile best practices implementation, event moderation...)
• Scrum Master training and support
• Impediment identification and removal
• Agile Change Management
• Workshops and seminars moderation using serious games
• "As-is" analysis and identification of areas of improvement
• Support to both operational and managerial teams (business and IT)
• Training
• Agile introduction (values and principles, events, artefacts, best practices...)
• Consulting 101: Introducing the basics

CRITEO - Salesforce Implementation 

• 3000+ mandays
• Program direction and coordination with business and technical teams (Salesforce development, interfaces, migration, testing, LoBs)
• Supervision of business processes definition and implementation in Salesforce
• Delivery follow-up
• User training coordination and on-site support 
• Budget follow-up and direct reporting to CTO

CREDIT AGRICOLE - Licensing Management Process Implementation

• 100+ mandays
• Documentation of "as is" and "to be" licensing management processes
• Agile workshops moderation to help the team define how they could best work together and improve the current licensing management process

KOMPASS - E-Commerce Strategy Definition and Operational Implementation

• 4000+ mandays
• Redesign of Kompass' product offering (including features, supporting material, and pricing)
• Coaching of the Marketing Department on competition analysis, SEO implementation, and market studies
• Agile implementation of an e-commerce platform to support marketing and sales ambitions (69 countries, 26 languages)
• Redesign of the corporate website and contribution to content definition and production
• Program reporting for the CEO and Board of Directors
• Supplier relationship management

AXA GLOBAL DIRECT - Online Subscription Platform Design & Implementation

• 20000+ mandays
• Atern DSDM definition and implementation of an online insurance subscription platform for Spain
• Coordination of 4 teams spread over 3 different sites (France, Spain, Poland)
• Release management in coordination with business and technical teams
• Program reporting for the CEO

FULLTILT - Internal Audit

• 30+ mandays
• Collection of all relevant documentation
• Technical audit of the datacenter located in Dublin
• Process gap analysis (claimed vs. implemented)
• Relationship management with the French Regulation Office (ARJEL)

REDCATS UK - Mainframe Decommissioning

• 200+ mandays
• Audit of remaining applications on the mainframe
• Analysis of technical, financial, and human impacts of decommissioning
• Supplier relationship management (both internal and external)
• Operational reporting for the CEO and CFO

EUROSPORTBET - Consumer Behavior Analysis

• 60+ days
• Analysis of behavioral patterns to determine ways to maximize revenues
• Qualitative interviews with selected players
• Operational reporting for the CMO

• Main topics: fluency, emotions, decision-making
• Definition of experimental designs
• Literature reviews
• Result analysis using SAS

• Participation in an international Consultative Selling Training Program (1-year program mixing training sessions all over Europe and customer-facing experience)
• Customer relationship management for a major French player in the Energy & Utilities industry
• Coordination of internal teams (prospection, commercial proposals)
• WebSphere on zSeries sales including both software and appliances

French Department of Defense - Business Support System Implementation

• 1000+ mandays
• Implementation of a business support system for the French Department of Defense to manage the availability of resources (people, supplies, vehicles)
• Coordination with the technical team to secure data flows and software integration
• Change management preparation
• Project reporting to Program Director